Overall 5+ years of IT experience with 3+ years of Production Support experience
Technical Skillset:Working experience on Java/J2EE stackHands on with PL/SQL to troubleshoot production issues with data discrepancies and ability of understand underlying data modelsKnowledgeable and working experience on UI technologies like React and AngularKnowledgeable and working experience on AWS code deployment Working experience with Linux servers and Unix commandsStrong Knowledge in AWS specifically on S3, Lambda, PostGreSQL and Python
Production Support:Working experience on leading production support teamWell acquainted with ITSM concepts and methodologies (Incident, Problem, Change, Service management processes)Working experience to drive troubleshooting/ triage calls with other technical/ non-technical vendor/ client stakeholders Flexible with working hours and seamless working with offshore teamWorking or hands on experience in managing Oracle, Informatica ETL jobs, Autosys, troubleshoot data load issue and manually execute jobs working with L1 team to fixKnowledge in Jira, Confluence is a plus