Job Title: Project/Program Manager
Location: Hartford, CT
Duration:12+ Months
Job Description:
Defining project scope and schedule
· Focusing on regular and timely delivery of value and ensuring sprints are completed on-time
· Organizing and leading project status and working meetings
· Preparing and distributing progress reports
· Communicating plan deviations
· Performing delivery planning for assigned projects
· Defining and managing a well-defined project management process
· Championing ongoing process improvement initiatives
· Risk/Issue Management & Mitigation – At least 3 years of experience and use cases with the following:
· Identifying and mitigating plans
· Resolving issues to keep the project moving
· Proactively avoiding risks
· Ensuring the team meets required policies
· Making recommendations for continuous improvement
Product Owner Support – At least 3 years of experience and use cases with the following:
· Supporting the Product Owner in managing expectations for project deliverables
· Managing stakeholder communications
· Helping to implement an effective system of project governance
· Team Management & Team Building – At least 3 years of experience and use cases with the following:
Knowledge, Skills, and Ability
· Project Management
· Experience with Jira and Confluence
· Developing and supporting modern, agile product and project management processes
· Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders
· Building and clearly communicating the vision, strategy, roadmap, and resources required for delivery
· Scoping, prioritization, and translation of technical and design tasks into delivery plans
· Government-specific task management
· Data-driven decision-making
· Performance in Complex Situations
· Communication and collaboration with state-wide partners
· Clearing challenges for team members
· Comfort in blazing a path through an ambiguous work environment
· Judgement fitting to the ever-changing environment
· Ability to juggle multiple project workstreams
· Service Design Team Building
Preferred Skills & Qualifications
Other Desirable Skills
2 years of user-centered design
2 years of user research and analytics
2 years of management/supervisory experience
2 years of customer relationship management platforms such as Salesforce
3 years of web content management platforms such as Sitecore