Position: Program Manager
Location: Portland, OR
Long Term contract
Purpose: This position will be responsible for evaluating, providing recommendations, and establishing both short-term and long-term business technology strategies to improve systems and integration of systems across administrations. These strategies will streamline existing investments and leverage emerging technologies to better ensure business efficiencies.
Duties and Responsibilities
· Strategize and provide recommendations for services and systems.
· Improve how the department utilizes data across multiple systems/applications in making business decisions.
· Resolve and liaison technology related questions and assist in performing benefit analysis of current technology vs. procurement of new technology.
· Improve partnerships within administrations across programs within EPI to eliminate silos in effort to streamline coordination for various technology improvements.
· Assess and make recommendations to leadership on how to streamline/leverage technologies to better ensure business efficiencies.
· Regularly reports updates and metrics to upper management.
· Works horizontally across administrations and drives the strategy and goals to ensure the department is adhering to the disciplines of the Strategic IT Direction.
· Works with policy groups to ensure policies and changes are aligned with the strategic goals.
· Facilitates and supports organizational change initiatives.
· Coordinates across internal/external technical and non-technical teams
· Supports project teams in the procurement, development, and implementation of system solutions to meet program needs.
· Other duties as assigned.
Job Qualifications (Knowledge, Skills, and Abilities)
· Ability to plan, direct, and coordinate program and administrative activities of a complex, interrelated, and interdependent nature where unknowns and numerous contingency factors are involved.
· Ability to organize complex processes and maintain quality control, privacy, and security.
· Ability to follow oral and written instructions.
· Ability to communicate effectively.
· Ability to organize and coordinate the work of others.
· Must have excellent written and verbal communication skills.
· Must be able to handle multiple tasks, projects, and assignments.
· Ability to develop metrics, maintain records, and prepare technical reports.
Desired Experience:
· Excellent written and oral communication skills. Demonstrable presentation skills are necessary for this position. Skills in MS Project, MS Excel, MS Word, and MS PowerPoint are required.
· Demonstrated leadership ability in complex IT projects involving multiple vendors and in-house resources within all levels of an organization.
· Knowledge and understanding of the Software Engineering Institute's (SEI) Capability Maturity Model Integration (CMMI).
· Knowledge and understanding of the IT Governance Framework – COBIT.
· Knowledge and understanding of the Information Technology Infrastructure Library (ITIL).
· Should be familiar with common health messaging, document, and technology standards, such as HL7, CDA, and principles of system design that support de-coupled enterprise architecture.