Position: Program Manager
Location: New Jersey
Initially Remote Till Covid
Job Description:
· Organizing programs and activities in accordance with the mission and goals of the organization.
· Developing new programs to support the strategic direction of the organization.
· Creating and managing long-term goals.
· Developing a budget and operating plan for the program.
· Developing an evaluation method to assess program strengths and identify areas for improvement.
· Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
· Implementing and managing changes and interventions to ensure project goals are achieved.
· Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
· Producing accurate and timely reporting of program status throughout its life cycle.
· Analyzing program risks.
· Working on strategy with the marketing team.
· Meeting with the software developers to discuss the system software needs.
· Troubleshooting systems issues as they arise.
· Overseeing all the moving parts of the system integration.
· Measuring the performance of the upgraded or newly installed system.
· Training staff on system procedures.
· Providing the company with post-installation feedback.