Job Description :
VDart We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicle*s Fastest Growing Companies; NMSDC*s National Supplier of the Year; Ernst & Young*s Regional Entrepreneur of the Year and more. Title: Production Support Location: Alpharetta, GA Duration: Long Term Job Description: Application release / upgrade preparation and execution Coordinate the installation of new data center clients, using multiple Open Solutions application products, into test and production Establish data center polices and ensure adherence to corporate IT and compliance standards Review, develop project plans, certify and install new releases and system updates for a growing financial institution client base supporting multiple high availability applications. Maintain a working knowledge of how various applications operate, how they interact with one another, skills to identify production errors and familiarity of the organization to contact the appropriate individual to correct issues. Maintain 'best practices" change control procedures to ensure preauthorization and accurate record keeping for all application level changes. Diagnose and respond to customer support service call requests. Attend various product meetings to discuss status of new client installations, provide timelines as they pertain to new release installations, and access client requests. Ability to meet flexible work schedules which are determined by installation of new clients and product releases / upgrades. Focus on continuous improvement through automation, re-engineering and streamlining to reduce risk/exposure and optimize upgrades/installations Troubleshoot issues for applications by reviewing application logs, IIS logs, Event logs. Perform advanced research and testing in order to resolve production related incidents. Review service and performance compliance to documented standards. Performs other duties as required. Key Words: Production Support, PS, 24/7, Oracle If your skills match our requirements, Click here to Apply. Be sure to reference the job number and title in the subject line. Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with the desired qualifications and your candidate accepts the role, you can earn a generous referral fee. We want to hire the best talent available and are committed to building great teams and partnerships. We are Equal Employment Opportunity Employer. VDart Inc Alpharetta, GA Click here to Apply Follow us on Twitter for the hottest positions: @VDart_Jobs Follow us on Twitter: @vdartinc
             

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