Production/ Application Support (L3)

Plano, TX Plano TX 75023

Date : Today (Nov-14-25)

Production/ Application Support (L3)

Plano, TX

Today (Nov-14-25)

Work Authorization

US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Architect

Rate/Salary ($)

:

USD 60000 / Yearly / Full time

Duration

:

3 Months with extension

Sp. Area

:

Java, J2EE, Java Full Stack

Sp. Skills

:

Java Front End

Consulting / Contract

Required Skills :

JAVA, J2EE, Spring Boot, WebLogic, Open Shift, PL/SQL, AWS, GCP, ServiceNow, AppDynamics, Unix / Linux, DevOps

Preferred Skills :

Domain :

IT/Software

Work Authorization

US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Architect

Rate/Salary ($)

:

USD 60000 / Yearly / Full time

Duration

:

3 Months with extension

Sp. Area

:

Java, J2EE, Java Full Stack

Sp. Skills

:

Java Front End

Consulting / Contract

Required Skills :

JAVA, J2EE, Spring Boot, WebLogic, Open Shift, PL/SQL, AWS, GCP, ServiceNow, AppDynamics, Unix / Linux, DevOps

Preferred Skills :

Domain : IT/Software

Apply Now

Sage IT INC
Frisco, TX
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Job Description :

Role: Production/ Application Support (L3)

24/7 rotational shift (Shift 1 (8 AM 5 PM), Shift 2 (4 PM 1 AM), Shift 3 (12 AM 9 AM))

Plano TX- onsite 5 days working from office mandatory

Responsibilities:

Level 2 application support for JAVA, J2EE, Spring Boot, WebLogic, Open Shift Container
Monitor production jobs and environment, on-call rotation
Incident triage, assignment & resolution
Support configurations for programs, enhance existing programs and/or integrate packaged vendor solutions with existing systems.
Documents, tests (unit and integration), implements and provides on-going support for the applications.
Application monitoring and preventive maintenance
Weekly status and SLA reporting
Analyze, troubleshoot and resolve complex production application defects
Perform minor application upgrades / enhancements
Support infrastructure maintenance / validation
Support disaster recovery testing / validation

Technical Skills:

Experience in production support role on applications based on Java/J2EE
Should have experience in L2/L3 support role
Working knowledge in database (PL/SQL, Query writing)
Experience in GIT for source code management
Experience in operations & ticket resolution (incident management)
Experience in in Technical concepts, Analytical and Problem-solving skills
Should have experience on tools such as Dynatrace, DataDog, Bigpanda, AWS, GCP, ServiceNow, AppDynamics
Basic skills in Python programming
Should have good understanding of Unix / Linux scripting languages
Basic Understanding and working of DevOps tools like Terraform, Ansible, Jenkins.

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