Hi,
Hope you are doing Great,
Please go through below job description and let me know your interest
Job Title: End Point Security
Work Location: Long Beach, CA
Contract Duration: 6+ Months
Job description:
- Responsible to administer, operate, and maintain threat environment, including installation, configuration, tuning, and maintenance of components of EDR & AV (TrendMicro, Carbon Black, CrowdStrike, Cylance, Cortex XDR)
- Exception creation and management of EDR & AV (TrendMicro, Carbon Black, CrowdStrike, Cylance, Cortex XDR)
- Familiar with IT infrastructure capacity planning.
- Excellent customer service and communication skills.
- Communicate and coordinate frequently with end users as well as with local, regional, and global support teams
- Identify patterns in end-user issues/tickets and escalate to 3rd level support team/architects
- Support the technical research and analysis activities performed by the 3rd Level Support team to identify root causes and test resolution
- Work closely with Active Systems Service Owner to meet or exceed ticket SLA metrics
,
Shubham Ingole
Talent Acquisition Specialist