Job Description :

Hi,

Hope you are doing Great,

Please go through below job description and let me know your interest

Job Title: End Point Security

Work Location: Long Beach, CA

Contract Duration: 6+ Months

Job description:

  • Responsible to administer, operate, and maintain threat environment, including installation, configuration, tuning, and maintenance of components of EDR & AV (TrendMicro, Carbon Black, CrowdStrike, Cylance, Cortex XDR)
  • Exception creation and management of EDR & AV (TrendMicro, Carbon Black, CrowdStrike, Cylance, Cortex XDR)
  • Familiar with IT infrastructure capacity planning.
  • Excellent customer service and communication skills.
  • Communicate and coordinate frequently with end users as well as with local, regional, and global support teams
  • Identify patterns in end-user issues/tickets and escalate to 3rd level support team/architects
  • Support the technical research and analysis activities performed by the 3rd Level Support team to identify root causes and test resolution
  • Work closely with Active Systems Service Owner to meet or exceed ticket SLA metrics

,

Shubham Ingole

Talent Acquisition Specialist

             

Similar Jobs you may be interested in ..