Office 365 Engineer 100% Remote
Phone then Skype
6 plus month
Visa-GC-EAD/GC/USC only.
***Please look for an independent consultant only,EST or CST time zones Consultants are fine BUT all candidates must be able to work EST business hours (8-5pm).
Job description
Reporting to the Director of Messaging Services, the Office 365 Engineer will be responsible for the messaging platform's overall experience. This position will be accountable for improving and enhancing the experience of implementation of Office 365 as well as any ancillary services that facilitate messaging such as Intune, Proofpoint, and Condeco.
The individual in this role is responsible for executing projects as well as level 2/3 support.
This individual has a combination of excellent technical skills and an understanding of technology's intersection with business. They will evaluate the messaging system and how they align with user needs. The individual will be responsible for engineering projects for all new services and major changes to the messaging portfolio. The individual will be self-driven and rely on professional discretion to achieve goals. Significant ingenuity and flexibility will be expected. They will leverage their broad understanding of the portfolio of the company's software and services assets as well as an understanding of the culture and business to develop solutions.
Responsibilities:
Technical owner of at least one of Office 365 or other service with an emphasis on supplier management, SLA compliance, and operational excellence
Execute key projects to advance messaging capabilities and services such as Exchange Online, Microsoft Teams, Intune, Proofpoint, and Condeco
Coordination of the annual DR test with the supplier
Provide technical expertise around the Office 365 messaging and collaboration offerings, including process, standards, best practices for the platform
Partnering with vendors, IT Security and Compliance to ensure data protection and data loss prevention strategies for messaging
Follow ITIL processes such as incident, change, problem and request
Qualifications:
5+ years of related experience
Strong proficiency with messaging technologies, particularly in Office 365, Exchange Online, Microsoft Teams, Intune, Proofpoint, and Condeco.
Experience using PowerShell cadlets and writing scripts to automate common tasks
Working knowledge of Active Directory, Azure AD, Sharepoint Online, OneDrive for Business, Yammer, Microsoft Teams Rooms, and Zoom is a plus, NOT a must
Significant experience executing technical projects with resources across teams
Expertise in documenting requirements, establishing scope and objectives and determining the strategy for implementing systems to achieve business goals
Excellent interpersonal, verbal and written communication skills
Ability to multi-task and work independently, as well as work collaboratively with teams, some of which may be geographically distributed
Experience using ITIL methodology and ServiceNow is desired, NOT a must
Experience using an Agile (SAFe) methodology is desired, NOT a must
Education:
Bachelor's degree in technology field required