Job Description :
Working experience with Cisco Voice Devices Cisco Unified Call Manager, Cisco Unity, Cisco Contact Center Express, Cisco Voice Gateway, CER and Overhead paging in complex networks
Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.
Have clear understanding on signaling protocols ISDN, SIP, H.323 & MGCP.
Configure, install, schedule/validate maintenance, and troubleshoot Phone and Fax including Voicemails, and Auto Attendants
Work & Coordinate with Third Party Providers to assist in Problem resolution of telecommunication Problems & OEMs for resolution.
Rack and Stack UCS serves and Cisco devices.
Integrating Voice services with other technologies
Hands on experience in UCCX scripts.
Work closely with project management to ensure timelines are met with a high level of client satisfaction.
Communicate deviances from plan/scope to ensure projects stay on track and follow change process and implement accordingly.
Ability to prepare and review as-built documentation, operating instructions, worksheet and procedure
If any queries reach me at suman:-suman@dantatechnologies or