Job Description :

Role: Messaging Specialist

Location: East Aurora, New York

Experience: 8+ years

Requirements:

·         Strong experience as a messaging specialist and in specific messaging roles (we’re not looking for a generalist server or infrastructure engineer)

·         Strong Microsoft Exchange Online / O365 / Intune / Skype Teams skills

·         Strong understanding of messaging security principles (DMARC/DKIM/SPF/Mail Encryption and Message Hygiene)

Responsibilities

·         Supporting the key enterprise scale IT Messaging systems (such as E-mail and Instant Messaging) which are deployed globally.

·         Proactive system support

·         Performing process driven system checks and responding to system alerts and exceptions

·         Assisting in operationalizing newly introduced technologies by ensuring effective monitoring, data backups and recoverability requirements are met

·         Documentation, when required

·         Supporting a wide range of messaging technologies including those from Microsoft Exchange/Outlook/Skype/Teams and a good understanding of messaging security principles in order to manage a hosted mail security gateway (Proofpoint)

·         Have experience in the design, implementation, administration and maintenance of MS Exchange, Skype/Teams and Microsoft 365

·         Relevant administration, configuration, SMTP Mail routing, MX records, Content filtering

·         Management of high-volume helpdesk queue and processing systems access requests

             

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