Job Description :

Responsibilities

  • Responsible to manage all Linux server hosted on On-prem and clouds.
  • Works with remote support team, vendors, end users, Customer Service Representatives and other technical staff to resolve Linux servers issues.
  • Be responsible for working on critical issues and have ability to provide detail RCA.
  • Be responsible to manage the cluster servers, server Patching and servers builds using the automate tools like BigFix
  • Optimizing and monitoring the system performance.

 

Skill Requirements        

  • Proficiency in Linux operating system (RedHat 6/7.x / Suse 11/12.x CentOS)
  • Should have hands on experience managing physical server IBM, HP series and VMware virtual servers.
  • Should have good knowledge on AZURE/AWS/IBM on cloud technologies.
  • Strong knowledge on cluster configuration and administration for Suse cluster, Redhat cluster & GPFS.
  • Experience in managing NFS, FTP/SFTP, NTP DNS servers.
  • Good to have experience on Redhat Satellite/ Suse Manager.
  • Very good knowledge in Linux scripting to automate the daily operation required task.
  • Linux Package Patching Management RPM and Zypper
  • Good to have experience on patching via BigFix tool.
  • Experience building and configuring Linux servers (Physical, virtual and cloud).
  • Should have knowledge Conduct Fallback/Disaster recovery testing.
  • Restoring corrupted file system, Troubleshooting the server related issues.
  • Optimizing and monitoring the system performance  with any provided tools or OS utilities like SAR, Top
  • Be responsible for all the operations during the shift and address the escalations.
  • Managing  backup and monitoring related reports for the servers and work with respective teams for any issues.
  • Should be good in the ITIL process management like Incident, Request, Change and ServiceNow ticketing tool.

 

Soft Skills 

 

  • Excellent communication and conversation skills (Verbal and Written)
  • Good documentation skills
  • Should have a great customer handling skills
  • Able to handle unforeseen situations
  • High level of acceptance
  • Can drive HCL’s value and its methodology
             

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