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Level 1 Desktop support
Wilmington, DE
Wilmington
DE
19899
Date
: May-22-20
2020-05-22
2021-05-12
Level 1 Desktop support
Wilmington, DE
May-22-20
Work Authorization
US Citizen
GC
H1B
GC EAD, L2 EAD, H4 EAD
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Senior, Midlevel, Junior
Rate/Salary ($)
:
22
Duration
:
12 months
Sp. Area
:
Others
Sp. Skills
:
Others
Consulting / Contract
CONTRACTOR
Required Skills
:
Desktop Support, Windows
Preferred Skills
:
Domain
:
IT/Software, Financial, Government, HealthCare, Retail, Dot Com, Insurance, Pharmaceuticals, Manufacturing, Telecom
Work Authorization
US Citizen
GC
GC EAD, L2 EAD, H4 EAD
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Senior, Midlevel, Junior
Rate/Salary ($)
:
22
Duration
:
12 months
Sp. Area
:
Others
Sp. Skills
:
Others
Consulting / Contract
CONTRACTOR
Required Skills
:
Desktop Support, Windows
Preferred Skills
:
Domain
:
IT/Software, Financial, Government, HealthCare, Retail, Dot Com, Insurance, Pharmaceuticals, Manufacturing, Telecom
alpha technologies
Wilmington, DE
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
Take incoming requests for support via phone, email, or walk-in, gather information from end user and create trouble ticket.
§ Contact user for follow up to confirm resolution, gather additional information, or provide updated information using ticketing system.
§ Contact external service providers to coordinate work activities as necessary.
§ Is a point of escalation for Technical Support Analysts and First Flyers
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