Job Title: Junior Quality Tester
Job ID: 38038
Location: El Segundo, CA 90245
Duration: 9-12+ Months with possible extensions
Interview Process: Phone/WebEx
Candidate required to be a U.S. Citizen or U.S. National
***DIRECTV ***
*** Southern California. West coast candidates are preferred (but will consider other locations near an client hub), as the new hire will be required to take the laptop to an client IQ Bar for configuration. The position will then be a WFH position.
*** Some travel will be required
*** OT must be pre-approved
Required Skills:
Quality Testing:
XMLs:
SQL:
Exp with Automation testing:
Knowledge of Call Center Systems and Technology:
Top 5 Skills / Additional Job Posting Description Details *
• 3-5 years of testing experience
• Highly proficient with reading of XMLs
• Proficiency in SQL
• coding/configuration background desired
• working experience with automation testing
• Excellent communication skills including an ability to communicate and work effectively with business and technical managers and diverse cross-functional groups
• Knowledge of call center systems and technology
The DIRECT Decisioning Logic Team is looking for a dynamic, experienced, and analytical candidate to plan, manage, execute, and report on the testing of various Retention programs. You will get to develop and execute test plans to meet Retention business objectives, including operational support for the retention offer prioritization and decisioning platform in order to achieve customer retention objectives. You’ll identify process improvements, system enhancements and coordinate with cross functional teams to ensure the best experience for our customers. You will also have the opportunity to partner cross functionally to test offer changes in offer prioritization and presentation and system enhancements to support our retention strategy and for tracking and managing to resolution any production issues relating to the offer decisioning platform.
Roles & Responsibilities:
1) Executes and update test cases. Some reviewing of requirements and writing may be required.
2) Logs and triages defects and test multiple mobile devices.
3) Performs a key role as strong subject matter expert.
4) Tests & QA of web client and service level software delivering unified messaging, address contacts and digital media experience to mobile device & webtop subscribers.
5) Applies test expertise and experience to craft & execute test plans, conduct negative/exception tests, verification, performance and regression testing of RIA, HTML, AJAX, Mobile Web client, integration services, enablers & platforms.
6) Tests scope to include application modules, integration layer and full end-2-end testing incorporating various device & web-top clients.