5+ years of Application Development work experience throughout the entire project lifecycle5+ years Application Production SupportShould be able to provide 24/7 on-call supportProven experience in incident/problem management.Experience with log analysis and monitoring tools such as SPLUNK, DynaTrace, WilyUnderstanding of the Java/J2EE technology stack and web technologiesExperience with Unix/Linux, JDBCKnowledge of queue technologies, such as MQ/JMSKnowledge on Cloud, KafkaExcellent communication skills, both verbal and written, with the ability to lead/manage large conference calls. Comfortable providing clear problem descriptions and guidance to business users in a time critical environment.Ability to be proactive with a strong bias for action, naturally inquisitive, and bias for continuous improvement of practices / process.Excellent influence, negotiation and presentation skills.