ITSM Process Improvement Manager

Austin, TX Austin TX 78785

Date : Jun-16-22

ITSM Process Improvement Manager

Austin, TX

Jun-16-22

Work Authorization

US Citizen
GC
H1B
GC EAD, L2 EAD, TN EAD

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Architect

Rate/Salary ($)

:

Market

Duration

:

12 Months

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

Configuration Management

Consulting / Contract

Third Party OK

Direct Client Requirement

Required Skills :

ITSM Process Improvement Management, IT Service Management/ITIL practices, Lean/Six Sigma/process improvement principles

Preferred Skills :

Public sector experience (Federal, State or Local Government)

Domain :

IT/Software, Government

Work Authorization

US Citizen
GC
GC EAD, L2 EAD, TN EAD
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Architect

Rate/Salary ($)

:

Market

Duration

:

12 Months

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

Configuration Management

Consulting / Contract

Third Party OK

Direct Client Requirement

Required Skills :

ITSM Process Improvement Management, IT Service Management/ITIL practices, Lean/Six Sigma/process improvement principles

Preferred Skills :

Public sector experience (Federal, State or Local Government)

Domain : IT/Software, Government

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Bansar Technologies Inc
Austin, TX
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Job Description :

DirectClient: Texas Department of Transportation(TXDOT)
Title: ITSM Process Improvement Manager
Location: Austin, Texas 78731
Duration: 12 months with possible extension
Last date for submission: June 20, 2022 (2.00 PM-CST)

Note: Remote allowed until COVI-19 situation settles. If the resource is in the Austin area, the current requirement is to be in the office a minimum of once a week.

WORKER SKILLS AND QUALIFICATIONS
Minimum (Required):
Years Skills/Experience
2 Experience delivering process re-design and/or best practice implementation, using approaches such as Lean and Six Sigma to achieve results
2 Experience leading problem-solving with cross-functional teams to deliver improvements
1 Experience mobilizing and leading people in cross functional teams, with excellent interpersonal and organization/management skills and an ability to motivate teams to accomplish shared goals under timelines
1 Experience with IT Service Management, ITIL practices
3 Strong verbal and written communication skills.
2 Demonstrated use of data to drive decisions, yet comfortable with ambiguity and able to balance a bias for action with an understanding of appropriate risk

Client : TXDOT

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