Position: Field Service Support
Location: Pasadena, CA
Duration: 12+ Months
Technical Skillset – Need to Know
• Good knowledge of Active Directory
• Citrix
• O365
• Microsoft Windows
• Antivirus
• SharePoint
• Knowledge of Laptop/Desktop/Tablet issues
• VPN Troubleshooting
• Collaboration tools (WebEx, MS Teams, Skype)
• Mobile Device Management
• Good knowledge on network printers
Required Background Experience
• Any Graduate
• 1-3 years in a similar environment
• Hands on experience working on ITSM tools like Service Now, Remedy etc.