Job Description :
VDart We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicle*s Fastest Growing Companies; NMSDC*s National Supplier of the Year; Ernst & Young*s Regional Entrepreneur of the Year and more. Position: EPIC Application Support Analyst Location: Pleasanton, CA Duration: Contract ESSENTIAL DUTIES AND RESPONSIBILITIES: I&T support and ownership of 1 to 2 Epic modules Daily operational support Complete projects which includes supporting system enhancements/new features, upgrades/quarterly updates and optimization Act as a liaison between I&T and the application user community to identify efficiency and functional issues Investigate moderately complex system errors and/or failures, and coordinate the resolution of these issues Understands workflows with the objective to meet business needs for Referrals Participate in various IT projects as the data and subject matter expert Utilize project management skills for planning, testing scripts updates, reviewing of release notes, testing workflow and build changes for quarterly updates and system upgrades. Provides on-call support KNOWLEDGE SKILLS AND ABILITIES: Ability to support the end-user and technical operations staff as required by providing excellent customer service Skill in collecting and analyzing complex data Knowledge of healthcare processes and application system coordination Strong analytical, organizational, and problem solving skills for process development and problem resolution Ability to process information logically Strong communication skills and the ability to interact with all levels of the organization EDUCATION and / or CERTIFICATION/LICENSURE: Bachelor's Degree from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience. Epic certification required. Tapestry or Cadence certification preferred. EXPERIENCE: 3-5 years of EMR Analyst experience required Experience with process improvements Healthcare experience required If your skills match our requirements, click here to Apply. Be sure to reference the job number and title in the subject line. Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with this background and if the candidate accepts the role our team pays a generous referral. We are keen on networking and establishing a long-term, mutually beneficial partnership with you. We are Equal Employment Opportunity Employer. VDart Inc Alpharetta, GA Click here to Apply Follow us on Twitter for the hottest positions: @VDart_Jobs Follow us on Twitter: @vdartinc