Position: Desktop Support Engineer
Location: Oklahoma City, OK
Duration: Long Term Contract
Client: Tech Mahindra
Job Description:
· Smart hands engineer for Thin Client refresh project
· Understanding of Thin Client medical devices
· Understanding of Win 10 operating Systems and troubleshoot if required
· Responsible to unpack, power-on, install, configure thin clients in Health Care Industry
· Setup thin clients, peripherals and test network connections.
· Maintain CMDB record as per the change
· Should have understanding of Domain Join or remove from AD.
· Install and test software applications
· Test computers to ensure proper functioning
· Understand device recycle process, power down old devices and return old devices to staging / storage area
· Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
· Setup devices and install software for various applications and programs.
· Interact with staff on thin client problems and their resolution.
· Maintain computer peripheral devices like printers and resolve associated problems.
· Submit daily report on activities and productivity
· Submission of weekly timesheets
Burgeon IT Services
Prashanth Rachakonda
Contact no
Email id: prashanth@