Job description:
· Candidate should be able to work from client office in Malta-New York on daily basis
· Install, troubleshoot and repair desktop/laptop issues (both hardware/software)
· Install Standard SOE Image on Desktops and Laptops.
· Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
· Document all support activity within the IT Incident and Change Management tracking tool.
· Support and troubleshooting of Operating Systems Windows 10
· Support and troubleshooting of O365
· SCCM (use for deployment of Operating Systems and Applications)
· Software and Application Troubleshooting
· Basic knowledge of Networking and Active Directory
· Should have experience supporting VIP users
· Good to have experience on supporting Network, Server teams as level1 H&F engineer.