Position: Desktop Support Engineer
Location: Bank of the West 13505 California St. Omaha, NE, 68154 Onsite from Day One
Duration: Long Term Contract
Client: Tech Mahindra
Technical Skills – Mandatory
· More than 5 years of experience in Desktop Support
· Experience in User Support environments.
· Experience in Windows 10 Upgrades.
· Knowledge of Windows 7 through Windows 10 and the ability to install integrate and support these operating systems.
· Be able to install, maintain and troubleshoot MS Office Applications.
· Install VDI client software remotely or on desk of end users.
· Strong understanding of internetworking concepts; File shares,TCP/IP, DHCP, DNS.
· Strong knowledge of client/server computing.
· Kowledge on Interconnecting computer and peripherals (e.g Monitor, Printers, Scanners).
· Experience in backup and restore of user profiles settings such as Favorites, Documents, network drives and other preferrences.
· Understanding of Remote Desktop Protocol.
· Experiene on End User Computing Projects.
· Experience in working on Windows OS Upgrade projects.
· Experienced on providing hand and feet support for end user Hardware refresh projects.
Technical Skills desired (Not Mandatory):
· Experience in supporting users working Virtual Desktop Infrastructure.
Rakesh Vangala
Senior Technical Recruiter
Burgeon IT Services
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