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Desktop Engineer
Cleveland, OH
Cleveland
OH
44199
Date
: Jul-26-21
2021-07-26
2021-07-31
Desktop Engineer
Cleveland, OH
Jul-26-21
Work Authorization
US Citizen
GC
H1B
GC EAD, L2 EAD, H4 EAD, TN EAD
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Senior
Rate/Salary ($)
:
Market
Duration
:
1 year
Sp. Area
:
Others
Sp. Skills
:
Others
Consulting / Contract
H1B OK
H1B Sponsorship Available
CONTRACTOR
Required Skills
:
Security, ServiceNow, desktop
Preferred Skills
:
Domain
:
Work Authorization
US Citizen
GC
GC EAD, L2 EAD, H4 EAD, TN EAD
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Senior
Rate/Salary ($)
:
Market
Duration
:
1 year
Sp. Area
:
Others
Sp. Skills
:
Others
Consulting / Contract
H1B OK
H1B Sponsorship Available
CONTRACTOR
Required Skills
:
Security, ServiceNow, desktop
Preferred Skills
:
Domain
:
Synkriom Inc
Piscataway, NJ
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
Responsible to independently manage the site location assigned, provide remote support
Manage end to end life cycle for devices such as Laptop, Desktop, Thin clients, Mobile Devices, IP phones, Printers etc
Has knowledge to work with tools such as Remote Management, SCCM Remedy / Service Now to execute day to day activities
Execute IMAC and Break fix activities within SLA’s and as per customer satisfaction
Support data back and transfer activities for user during Break fix, migration and refresh with utmost care and accuracy
Proactively ensure client devices are not vulnerable, and updated with the latest security patches and antivirus definitions
Ensure adherence to the processes defined by NYL and TCS
Should be flexible to adapt to the TCS work culture
Is good Team player to work collaboratively with other team members
Take additional responsibilities and Proactively work towards identifying opportunities for improvements in process, service delivery, technology, customer satisfaction and effort & cost optimization
Good Customer/Vendor handling skills
Good understanding of Incident and Request Management (ITIL-Framework).
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