Deskside Hardware/Software support

New York, NY New York NY 10286

Date : May-26-21

Deskside Hardware/Software support

New York, NY

May-26-21

Work Authorization

US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Midlevel

Rate/Salary ($)

:

Market

Duration

:

12

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

x-Other

Consulting / Contract

Direct Client Requirement

Required Skills :

ACTIVE DIRECTORY

Preferred Skills :

OKTA, SSO, Google Stack, Conference Room, macos, Windows 7, Windows 10,

Domain :

Work Authorization

US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Midlevel

Rate/Salary ($)

:

Market

Duration

:

12

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

x-Other

Consulting / Contract

Direct Client Requirement

Required Skills :

ACTIVE DIRECTORY

Preferred Skills :

OKTA, SSO, Google Stack, Conference Room, macos, Windows 7, Windows 10,

Domain :

Apply Now

Cygnus Professionals Inc
Princeton, NJ
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Job Description :

Deskside Hardware/Software support

Currently remote but should be working from New York IBM office (1177 6th Avenue, New York, NY, 6th Floor)

PRIMARY RESPONSIBILITIES:
Deskside hardware/software support

Application issues on macOS, Windows 7, Windows 10, and Chrome OS
Assist users in setting up new devices following company procedure
Support OKTA SSO Platform support
Support of the Google stack
Basic Slack support
Support for Adaxes/Active directory accounts
Troubleshoot integration issues with IBM Notes
Support basic conference room technology
Manage Chrome OS devices using the Google Admin Console
Effectively establish and maintain relationships with other teams
Engage with vendors to resolve issues with supported equipment
Basic technical troubleshooting skills to isolate and diagnose common problems
Cross-train and assist in supporting legacy infrastructures
QUALIFICATIONS:
Google stack experience
Basic understanding of SSO, Google, and conference room technology
A self-starter with experience in building and fostering relationships while working with cross-functional teams
Excellent written and communication skills
Please reach out if you have questions or need additional information.

Raj Ojha

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