Job Description :

Deskside Hardware/Software support

Currently remote but should be working from New York IBM office (1177 6th Avenue, New York, NY, 6th Floor)

Deskside hardware/software support

Application issues on macOS, Windows 7, Windows 10, and Chrome OS
Assist users in setting up new devices following company procedure
Support OKTA SSO Platform support
Support of the Google stack

Basic Slack support
Support for Adaxes/Active directory accounts
Troubleshoot integration issues with IBM Notes
Support basic conference room technology
Manage Chrome OS devices using the Google Admin Console
Effectively establish and maintain relationships with other teams
Engage with vendors to resolve issues with supported equipment
Basic technical troubleshooting skills to isolate and diagnose common problems
Cross-train and assist in supporting legacy infrastructures
Google stack experience
Basic understanding of SSO, Google, and conference room technology

A self-starter with experience in building and fostering relationships while working with cross-functional teams
Excellent written and communication skills
Please reach out if you have questions or need additional information.


Raj Ojha



Similar Jobs you may be interested in ..