Job Title : Help Desk Technical Support Specialist
Location: Gaithersburg MD
Duration: Long term contract
Job Description :
The candidate would be expected to interpret user issues and troubleshoot the problem appropriately in the areas of
software (eg: Microsoft Windows and Office, Apple Operating Systems, D2L Brightspace); hardware (eg: Computers, Laptops, Mobile Phones, Tablets, Printers, A/V components); printers; network and WIFI access.