Job Description :
Role: Data Center Engineer
Duration: Long Term
Location: Newtown Square, PA (Remote till covid)
Primary Skills- Data Center EXP. & Ticketing System Exp.
Job Description:
Support SAP internal staff in task related escalations
Ticketing System
Monitoring & Workflow starter:
• Rerouting to Service partner
• Handling on behalf of DCE (Data Center Engg.)
• if necessary: onsite physical check
Closing tickets after finishing the ticket process
Providing Ticket System Reporting "

             

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