• Experience in AIX Administration
• Experience in Solaris Administration
• Experience in Redhat Satellite Server Administration
• Experience in managing clusters – Redhat / Veritas / PowerHA / Sun
• Experience in 24x7 support environment
ROLES AND RESPONSIBILITIES:
• Maintains standards, risk assessments, documentation and procedures related to system administration.
• Monitors, interprets console messages and system error logs, and responds to operational requirements, department guidelines, and standard operational procedures.
• Provides key operational statistics on system usage, disk utilization, downtime and performance.
• Adhere to SLAs and make sure all incidents and requested are resolved within the SLA
• Creates, maintains operational documentation and technical documentation.
• Writes, edits, and revises scripts, as needed.
• Performs user account maintenance. Installs operating systems and patch level code changes.
• Responds to command center dispatches regarding AIX/Linux/UNIX/Solaris administrative and break-fix support requests.
• Works with vendors, coordinates repairs and/or installation, ensures problem resolution.
• Participates in projects, operational management processes and documents activities.
• Preparation of root cause analysis documentation and follow-up communication.