Job Description :
Business Systems Analyst
San Jose, CA
6+ months
Typical Tasks:
Collaborates with other IT staff and/or vendors on business requirements and the implementation of new features;
Coordinates and participates in application upgrades and changes;
Documents functions and changes to new or modified functionality;
Participates in change processes and prioritization; implements approved system enhancements, releases and optimizations;
Participates in research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible;
Provides information and support to Instructional Designers to facilitate end user training;
Provides input to the development of formal business cases when new or enhanced business solutions are proposed;
Provides updates on fixes to known issues and planned updates and upgrades;
Troubleshoots application issues and system error and escalates to Tier 3 or vendor as required;
Work with the business to develop detailed user acceptance test cases and flows; including devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating testing;
Keeps current on new features and functionality to create recommendations for process improvements, best practices and utilization of the systems;
Conducts research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible;
Considers the impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes;
Coordinates and participates in the evaluation of new module releases;
Interacts with others to identify, prioritize, and recommend alternate solutions and risk mitigation strategies;
Leads complex assignments involving software development life cycle, project planning, upgrade, build, optimization, resource allocation and implementation
Leads the evaluation of new software and upgrades for complex solutions.
Performs and/or coordinates complex assignments involving project planning, analysis, testing, monitoring, reporting, optimization and implementation;
Serves as escalation for troubleshooting application issues and system errors, and escalates to vendor as required;
Experience Requirement:
Six (6) years of business system analysis experience, three (3) years of which is at the level comparable to the clients'' Business System Analyst classification
Education Requirement:
Bachelor’s degree from an accredited college in Computer Science, Information Technology, Business, or related field