Job Description :

Position: Business Systems Analyst (Single Customer Incident)

Location: Denver, CO (need onsite from day one)

Duration: 6-12 Months

Description:

  • Candidate must have experience in Production Incident Management in Provisioning & Activation areas of telecom domain.
  • This role is to manage Incidents coming from end customers analyze it find options to fix the issues, or assign it to right team to get it fixed.
  • Candidate must understand Tools and functional flow of Provisioning & Activation vertical in Telecom domain.
  • Experience like end-to-end testing or development from Provisioning & Activation domain knowledge is must.
  • Must understand Singe Customer Issues and ticket triaging is primary duty of this role.
             

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