Job Description :
Title: Business System Analyst
Location: San Jose, CA (Need Locals or nearby)
Duration: 1+ year
Experience: 7+
Visa: USC, GC, H4 EAD, TN, OPT, CPT, L2 EAD
Type: W2 (Who can work on our W2)
NO C2C
Job Description:
Keeps current on new features and functionality to create recommendations for process improvements, best practices and utilization of the systems;
Conducts research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible
Considers the impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes;
Coordinates and participates in the evaluation of new module releases;
Interacts with others to identify, prioritize, and recommend alternate solutions and risk mitigation strategies;
Leads complex assignments involving software development life cycle, project planning, upgrade, build, optimization, resource allocation and implementation;
Leads the evaluation of new software and upgrades for complex solutions;
Manages technical changes, verifying testing results, and adhering to technical and business standards compliance;
Performs and/or coordinates complex assignments involving project planning, analysis, testing, monitoring, reporting, optimization and implementation;
Serves as escalation for troubleshooting application issues and system errors, and escalates to vendor as required;
Gathers functional and business requirements and collaborates with other IT staff and/or vendors to produce the desired output;
Leads, coordinates and participates in application upgrades and changes;
Documents functions and changes to new or modified functionality;
Participates in change processes and prioritization; implements approved system enhancements, releases and optimizations;
Provides information and support to Instructional Designers to facilitate end user training
Provides input to the development of formal business cases when new or enhanced business solutions are proposed;
Provides updates on fixes to known issues and planned updates and upgrades;
Troubleshoots application issues and system error and escalates to Tier 3 or vendor as required
Work with the business to develop detailed user acceptance test cases and flows; including devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating testing
Attends meetings to review end user and tracking and trending issues, workflow problems, system capabilities, monitoring feedback, and potential system enhancement needs
Generate Discovery and Gap Analysis for Probation Case Management System (CMS)
Implementation plan and design for Probation CMS
Probation CMS interface design
Traceability requirements for Probation CMS
Probation CMS application configuration
Testing Iterations for Probation CMS
Provide knowledge transfer to County internal team members by leading knowledge transfer sessions.
Required Skills:
Possession of a Bachelor''s degree from an accredited college in Computer Science, Information Technology, Business, or related field AND six (6) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County''s Business System Analyst
OR Training and experience equivalent to the possession of a Bachelor''s degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis AND Eight (8) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County''s Business System Analyst classification
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