Job Description :
Business Analyst for the State of Connecticut
Location: Hartford, CT
Duration: 12 Months
Req ID: 55950
The Connecticut Contact Tracing program (ContaCT) provides pandemic tracing for CT residents who have tested positive for COVID-19. This application is hosted in the Microsoft Azure cloud and built on Microsoft Dynamics 365 foundation. It is being used by 1200 local health departments, volunteer, and paid contact tracers across the state.
Specific Services Required
The contractor employees shall provide the following services:
Assist in data cleaning and data management of the contact tracing system.
Assist with the contact tracing help desk and emails. Ensure that all email and support ticket inquiries related to the contact tracing system and contact tracing practices are immediately resolved.
Assist with the documentation of processes and procedures for various contact tracing work streams.
Manage concerns, technical issues with systems, and questions.
Other duties as assigned.

Preferred Skills;
The contractor employees shall have the following preferred skills:
Experience working in a medical or public health field.
Experience communicating with healthcare professionals, local health departments, and/or the general public about public health issues.
Experience independently using computer software (such as Excel, Access, Word, or SAS) for systematic data collection, data manipulation, and analyses.

Client : state of Connecticut