Position: T3 Publishing System Agile/Scrum Project Owner for Technical Publication System
Location: Dallas TX
Role & Responsibilities (Duties to perform)
o Agile Scrum Project Owner, business systems analyst, information architect, project manager, team lead,
and QA lead.
o Support Agile/Scrum team with publishing system road map, enterprise architecture, and set prioritization
for methodical creation and testing of publishing system tools/conversations/translations/projects
o Streamline resolution and time to production, eliminating impediments and bridging gaps to expedite
delivery
Oversee agile team's implementation of cloud-based DITA content pipeline to deliver Owners' Manuals for
Print, Web, and Mobile devices
o Information architect/Publishing System Subject Matter Expert (SME) and technical project manager
delivering robust and well-crafted solutions that are on time and on budget
o Develop and implement practical and radical process improvements that employ industry best practices to
architect and manage the development of new systems, integrating off-the-shelf tools with workflow
automation, data conversion, interaction optimization, and analytics
o Technical Publishing Subject Matter Expert (SME) that can provide an industry-leading vision to solving
complex technical publishing issues including, but not limited to, authoring, conversion, translation,
syndication, analytics, and maintenance/kaizen of complex content management system/CCMS
(Component Content Management System)
o Data-centric view to the way content is reused and repurposed both in and out of the organization,
ensuring the quality and integrity of the content is not compromised as it is transformed and converted
between systems, formats, media, and languages
o Streamline human workflows and automating activities that computers can execute - ensuring technical
accuracy in complex human tasks and reducing the need for human interaction
o Streamline resolution and time to production, eliminating impediments and bridging gaps to expedite
delivery
o Design and maintain architecture of content publishing systems for automotive service information
including but not limited to repair manuals, body repair manuals, Technical Service bulletins, Owners
Manuals, Owners Guides
o Build tools/system to automatically take existing documents (created externally) and extract and/or add
selected content to create new type/variation of document and publish
o Develop publishing tools that work with machine translation systems including edits to copy inside line art
or other part/system/engineering document that can add/inject local market/additional content while still
accepting updated/edited content from upstream consumers and successfully manage version control
automatically
o Leverage machine translation system to maximize translated content across documents in all markets
o Maintain and develop/modify as needed document version control in complex system with edits constantly
coming in from various sources ensuring only latest version is displayed to users
o Maximize time and budget efficiencies without impacting quality of publishing tools and technical
information
o Ensure data integrity is maintained across the content conversion and syndication pipeline
o Interface with Business and IT stakeholders to prioritize improvements and ensure the system goals and
objectives are achieved
o Engage workforce at all levels to gain commitment and understanding of the business change required to
achieve goals and objectives both at TMNA and other organizations
o Expand and improve relationships across departments/organizations
o Strategically affect positive change AND sustain it
o Drive a problem-solving rather than a problem-identifying approach
o Take on and own other assignments/duties and ad hoc projects as required
o Ability to work late night/early morning hours and weekends to support IT builds/SSC activity approximately
25% of the time (subject to change based on business needs)
o Ability to travel approximately 25% of the time (subject to change based on business needs)
Requirement : Education/Qualification and Experience
o BS/MS in Computer Science/ Engineering / Law, excellent academic record required; advanced degree
preferred
o 5-10 years business experience with publishing/documents/content management systems in legal,
automotive, aerospace, medical, electronics, or other progressive field where attention to detail and
version control are paramount
o Experience integrating publishing tools with machine translation systems including edits to copy inside line
art or other part/system/engineering documents
o Experience in working with tools like Arbortext, DITA, structured documentation such as XML and SGML,
A e FrameMaker (structured/unstructured), Editor, and MS office.
o Experience building, implementing, and supporting medium to large scale publishing systems
o Experience streamlining human workflows and automating activities that computers can execute - ensuring
technical accuracy in complex human tasks and reducing the need for human interaction
o Experience designing and maintaining architecture of content publishing systems for automotive service
information including but not limited to Repair Manuals, Body Repair Manuals, Electrical Wiring Diagrams,
Technical Service bulletins, Owners Manuals, Owners Guides
o Experience building tools/systems to automatically take existing documents (created externally) and extract
and/or add selected content to create new type/variation of document and publish
o Experience designing and maintaining complex content management system/CCMS (Component Content
Management System)
o Strong written, visual, and verbal communication
o Demonstrated exceptional analytical and problem-solving skills and Flexibility to work in a team
environment but also capable of working independently
o Bonus:
? Experience publishing technical documents (repair manuals), electronic wiring diagrams
(EWD), and developing technical requirements for publishing tools and systems required to
support publishing
? General understanding of vehicle engineering, automotive systems & subsystems and/or a
willingness to understand & apply
? General understanding of automotive service operations at dealership or aftermarket
automotive vehicle service center
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