Job Description :

Business Analyst     

 

 REQUIREMENTS & COMPETENCIES:

  • Bachelor’s degree in Information Systems, Computer Science or related field preferred
  • 5+ years of experience in a Business Analyst role
  • CBAP (Certified Business Analysis Professional) certification or comparable certification preferred
  • Knowledge and applied use of a range of techniques to elicit business and system requirements
  • Knowledge and applied use of a range of workflow/documentation techniques (e.g. Swim lane diagrams), and the flexibility to apply the best method to the needs of each assignment/project
  • Experience working across a variety of tech platforms and systems
  • Knowledge of and experience with both waterfall and agile methodologies preferred
  • Ability to communicate ideas confidently and effectively- both technical and conceptual; verbally and written
  • Ability to multi-task with good decision-making, analytical and problem-solving abilities
  • Ability to learn the intricacies of a new industry and move through new topics at a rapid pace
  • Acute attention to detail
  • Self-Starter Mentality with proven ability to succeed in a fast paced, evolving environment
  • Strong capability with MS Visio, PPT, Excel and Word
  • Ability to operate independently and set priorities amongst multiple task assignments.
  • Ability to facilitate meetings and workshops in person and remotely

  Thrives in a fast-paced collaborative work environment with the ability to deal with ambiguity

 

RESPONSIBILITIES:

  • Partner with Business to understand the business strategy and service models and create process flows and documentation accordingly
  • Organize, lead, and facilitate cross-entity enterprise-wide initiatives that will encompass an end-to-end analysis
  • Uses appropriate techniques to gather and document business, user, and systems requirements
  • Document data requirements or data flow and conducts data analysis for system integration
  • Responsible for all communication, requirements gathering and documentation of assigned projects
  • Document functional requirements to include all information needed by the developers by translating business requirements into detailed system/IT requirements, user stories, business use cases, process workflows, personas, journey maps, wireframes and user guides
  • Develop and execute end user verification test plans. Facilitates end user testing sessions.
  • Develop metrics that provide data for process management indicators for future improvement opportunities.
  • Provide input to the Project Manager and Product Manager in the creation of project plans, estimates and schedules.
  • Conducts gap analysis between feature/workflow requirements and existing application/solution functionality
  • Collaborates and assists product managers, software developers, quality assurance testers, data science, and project managers to plan and develop product enhancements

  Mentor staff and junior business analysts

 

             

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