The Business Analysts will be a liaison between the Business Units and IT with the primary responsibility of understanding business needs, gathering requirements, creating Business Requirements Documents, developing “To-Be” and/or “As-Is” Process Diagrams.
MANDATORY SKILLS/EXPERIENCE
· 5+ years’ experience as a Business Analyst
· Experience in complex workflow development projects with expertise in Software Development Life Cycle (SDLC) using the Waterfall and/or Agile methodology
· Outstanding written and verbal communication skills
· Must be able to create clear and concise Business Requirements Documents, Functional Requirements Documents, Use Cases, User Stories, and Process Diagrams.
· Must be able to manage multiple projects/tasks of varying complexities, be pro-active in project planning and requirements gathering, set and maintain multiple priorities, meet deadlines, and work well under pressure.
· Must be able to communicate effectively with people regardless of their technical skill set.
· Proven experience in facilitating business process and Joint Application Development (JAD) sessions.
· Proficient in requirements gathering (elicitation, documentation, and management)
· Must have excellent interpersonal, communication, presentation, writing, analytical, problem solving, information gathering, and customer service skills.
· Must be able to translate business needs into functional requirements.
· Ability to work independently on strategic issues with users.
· Good understanding in Human Factor as it relates to user friendly design of interfaces, maximize usability, and improvement of worker efficiency.
· Must be able to define test scenarios and conditions, develop complete test plans and facilitates testing according to plan in support of Quality Assurance (QA) testing and User Acceptance Testing (UAT).
· Expertise with Microsoft Word, Project, Excel, Visio & PowerPoint.
DESIRABLE SKILLS/EXPERIENCE:
· Experience with Workflow development and Mainframe projects.
· Experience in handling production issues.
· Experience in Pension System.
· Experience in data modeling.
· Coding experience