Job Description :

Title/Role: Asset Mgmt Analyst (667862)

Start Date: 11/15/2021

End Date: 12/31/2021

Worksite Address: 1 Hayden St, Petersburg, VA 23806

Agency Interview Type: Web Cam Interview Only

 

Initial 6 mo duration expected with possibility of extention based on work

Majority will be ON SITE with 1 day remote

 

**MUST FOLLOW UNIVERSITY COVID policies and show proof of Vaccination (be fully vaccinated) if selected for the role.

 

Provide technical and analytical support for the day-to-day operations within IT Asset management area including software and hardware life-cycle for faculty and staff t include:

•Coordinate the transfer of IT assets between business units with 5 to 7 business days.

• Generate, distribute, & review weekly IT asset management reports.

• Complete ITSM tickets within 7 - 10 business days.

• Monitor the ITSM IT Asset Management queue on a daily basis.

• Updating notes with clear and accurate information to insure that the life cycle of the ticket accurately captured.

•Correctly Managing ITAM Queue

• Assist With Asset IMAC and PC Refresh process

•Perform periodic inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support for the Technology Services department

• Track and maintain copies, Hardware warranties, maintenance agreements, and lease and vendor contracts to include contract expirations.

• Assist in tracking and maintain software licenses Perform periodic software audit of installs on desktops, servers, network equipment.

• Assist in the Reconcile process of Software repository with ISO Approval list on a semiannual basis.

 

Must demonstrate excellent communication, interpersonal and organizational skills and be adept at tactfully managing a wide array of customers and the

Required

5

Years

Strong analytical thinking and problem-solving abilities required.

Required

5

Years

 

Ability to provide high level of customer service and reduce technical information to simple language.

Required

5

Years

Ability to clearly document issues so that they may be easily interpreted by other staff members.

Required

5

Years

 

Skilled in the installation, repair and troubleshooting of microcomputers with Windows 10 series; knowledge of Windows 7 and 8.

Required

5

Years

Knowledge of Apple iPads; working knowledge of industry ITSM Tools a plus.

Required

5

Years

 

Experience in a higher educational environment preferred.

Required

5

Years

 

Question 3

In what city and state does your candidate currently reside?

Question 4

Majority of role is ON SITE with 1 day / week remote. Does your candidate agree to this arrangement?

 

Question 5

Contractor must comply with the University's COVID policies. Vaccines are REQUIRED to be considered for the role. Is your contractor willing to provide proof of vaccination if selected for this role?

Question 6

This position requires that, if selected for the role, candidate agrees to comply with ED#18-Ensuring-A-Safe-Work-Place and the Supplemental Contractor Guidelines regarding COVID-19 vaccination and masking requirements. Do you accept this requirement and affirm you will share this requirement with your candidate? Pls reply YES or NO here.

 

 

,

Harika Metla

Technical Recruiter

phone

Email: