Job Description :

Position: AS400 with Production Support

Location: Richardson, TX

 

Job Description:  

Required Skills: AS/400, RPG, CL/400, DB2/400, RPGLE, SQL

 

Job summary:

  • Troubleshoot application issues by analyzing data/application/interfaces.
  • Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies.
  • Work on Incidents  Service requests  Problem Records/Tasks and Change Requests within SLA
  • Respond to and act on Alerts within SLA
  • Perform level of effort estimates for assigned tasks and change orders.
  • Identify root causes for technical issues in production.

 

             

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