Job Description :
No OPTs
Hi,
Greeting from Smart Folks …!!!
My name is Venu we have a job opportunity for you as Wintel Support Engineer for our clients based Oak Brook, IL. Please find the job description below, if you are available and interested, please send us your word copy of your resume with following details to Or please call me on.
Implementation Partner: Infosys
Job Title: Wintel Support Engineer
Job Location: Oak Brook, IL
Duration: 6+ months
Must have skills:
Management, Administration, Maintenance and troubleshooting of Windows Servers 2003/2008/2012 Servers including Security patching using WSUS & SCCM
Server Builds, Installs, Upgrades, Patches, Configuration and Performance Tuning in Windows Server 2003/2008/2012 in Physical & VMware environments
Windows Active Directory Management of Forest, domain, trust relationship, directory infrastructure, Group policy, DC replication and troubleshooting in these areas
Configuration, Administration & Support of VMware Virtual Servers VMware ESX 3.0/4.0, VMware ESXi 4.1.1/5.0/5.1/5.5/6.0, and vCenter Server 4/5
Managing and administrating the Virtual Servers on AWS cloud
ITIL process – Incident, Problem and Change management
Nice to have skills:
Certified Windows and VMware Administrator
Service Now Ticketing tool to create Incident, Catalog request and RFC
Detailed job description:
8-10 years of IT experience and 7-8 years of extensive experience in Windows Server, Active Directory, VMware, AWS cloud and Symantec Anti-Virus Administration, Maintenance and Management
Extensive experience in Management, Administration, Maintenance and troubleshooting of Windows Servers 2003/2008/2012 Servers including Security patching using WSUS & SCCM
Experience in Server Builds, Installs, Upgrades, Patches, Configuration and Performance Tuning in Windows Server 2003/2008/2012 in Physical & VMware environments
Expertise in Administering and supporting Windows 2003/2008/2012 R2 Active Directory (AD), DNS & DHCP
Expertise in windows Active Directory Management of Forest, domain, trust relationship, directory infrastructure, Group policy, DC replication and troubleshooting in these areas
Expertise in Configuration, Administration & Support of VMware Virtual Servers VMware ESX 3.0/4.0, VMware ESXi 4.1.1/5.0/5.1/5.5/6.0, and vCenter Server 4/5
Good Experience of managing and administrating the Virtual Servers on AWS cloud
Experience in configuring, maintaining and supporting Microsoft Cluster Server
Good Experience of Symantec Anti-virus Administration & Management of Endpoint Protection Manager (SEPM) and Symantec Endpoint Protection Client (SEP) including definition push, SEPM report creation & troubleshooting for definition upgrade failure
Good Experience of HP Hardware of DL Series and Blade Servers for remote management, hardware failure and Firmware upgrades
Experience of system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes and Perform periodic performance reporting
Address operational systems issues including file and share permissions
Certified Windows and VMware Administrator
Experience in Service Now Ticketing tool to create Incident, Catalog request and RFC
Good analytical skills for effective troubleshooting and root cause analysis
Good vendor support & communication skills
Knowledge on ITIL process – Incident, Problem and Change management
Excellent communication skills along with brilliant documentation and presentation skills
Excellent customer focus and relationship building skills
Experience in managing & guiding team to achieve the Service Level Agreement for Tickets resolution & OS Availability
Willingness to work in off business hours in case of Major operational issues impacting client business severely.