Job Description :
Job Description: Sr. Product Manager Consultant – Digital Customer experience

IAIsystem LLC is looking for someone passionate about changing the customer experience in the customer obsessed technology consulting industry. This role will be responsible for developing and executing on the strategy, roadmap and mobile experiences across App (IOS & Android) and Web. The ideal candidate will have a customer-first mindset and focus on what is possible vs. what is standard practice in the industry. They will have excellent product instincts, passion for great mobile experiences, a data-centric mindset, and the willingness to do what it takes to change the industry.

Responsibilities:

The Sr. Product Manager will own the strategy, roadmap and execution of app and web experiences for customers
Focus relentlessly on the mobile customer experience for existing & new customers. Develop vision for the ideal customer experience and initiate projects to realize this vision.

Own a KPI across digital platforms. Grow this KPI throughout product and non-product initiatives that cut across various departments (technology, marketing, operations

Execute flawlessly on major product launches through a deep understanding of the product vision, desired customer
experience and attention to details throughout the development process.

Establish and maintain development priorities across the organization and work with key partners by ensuring understanding of the product vision and its importance, and developing reciprocal win-win relationships.

Develop business requirements for roadmap items and ensure they get translated correctly into product requirements
and user stories.

Continually develop and test ideas through usability tests, consumer panels, user research, A/B tests, and other
research methodologies.

Conducts competitive and industry best-practice analysis, monitors web/app industry trends, and makes
recommendations that impact overall company strategy/roadmap

Gain and maintain executive approval for new projects by developing effective business cases and persuasive
arguments to support new ideas.

Develop and manage KPIs and prioritize work in order to achieve results.

Qualifications:

5+ years’ experience developing product features from ideation through launch.

5 + years’ experience creating and writing effective Agile user stories, creative briefs, formal business requirement
documents

2 + years Android / IOS App Design (User Interface) & site architecture experience

Business-owner / entrepreneurial mindset

Experience Proven ability to make smart feature vs. time-to-market trade-offs

Experience using data and metrics to back up assumptions and assertions of business value

Strong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic
environment

Solid knowledge of A/B testing concepts and execution on digital properties

Prior Consulting experienced highly preferred

Bachelor’s Degree, MBA preferred

Additional Qualifications Preferred:

5+ years’ experience developing innovative, yet simple experiences across digital platforms (app, web, social, 3rd
party, etc.

5+ years’ experience building ecommerce experiences for app and web.

Minimum Qualifications:

At least 18 years of age.

Legally authorized to work in the United States.

High School Diploma or GED.

Pre-employment background
             

Similar Jobs you may be interested in ..