Job Description :
Strong technical and development experience in Services Now – On ITOM/ITSM side. No Support profile
Experience in working Service now Discovery module.
Medium to High level customization for out of the box discovery pattern.
Knowledge in mid server setup, troubleshooting the discovery errors.
Basic Linux commands, Shell scripts.Knowledge in SNMP MIBS & OID
Experience in writing , Business rule, ACLs in service now
Develop APIs in service now, well versed in JavaScript
Experience working in a fast-paced team environment to complete multiple projects simultaneously according to business and technical requirements
Strong analytical, problem-solving, multitasking, and time management skills with consistent attention to detail
Excellent interpersonal skills; ability to build strong collaborative partnerships across functional lines and at all levels within organization and the business
Good to have:
Experience in either of these - APM, Service Portfolio, Service mapping and Event management module
Experience in working on ATF.
Education and training
Bachelor Degree in Computer Science or equivalent. ServiceNow Certifications is must
The following experience is considered essential:
3 years'' experience with ServiceNow Platform and CMDB
6 years in a similar job role.