Job Description :
Job Description :
· Service now Implementation Specialist & Admin
· Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional) )
· Good Communication and presentation skills, Client handling.
· CMDB Implementation, Support and Data Normalization
· Java Scripting knowledge and hands on experience on it.
· Hands-on with ITIL Process implementation.
· Service-now for custom Application Design & Development.
· Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
· Hands-on design, development and deployment experience with the Service-now platform.
· Hands-on migrating data from different tools into ServiceNow.
· Good at creating required information for Reporting and Dashboards
· Knowledge of ITIL methodologies and processes.