Job Description :
Responsibilities & Duties
Proficient with CMS, Service Portals and prior Service Portals implementation or migration experience.
Participates in design workshops and assists with keeping track of requirements, action items and decisions made.
Expert in ITSM module with thorough knowledge in Shopping carts, Order guides, Order guide templates, Catalog items etc.
Prior custom and scoped application development experience.
ServiceNow integration experience with 3rd party software and application.
Technical skills includes but not limited to AngularJS, JavaScript, Jelly, Web Services, SOAPREST, JQuery, XML, HTML and CSS.
Facilitates requirement gathering workshops to further define known requirements as well as identify additional requirements necessary to deliver a satisfactory end-user experience
Ensures all requirements are properly documented
Estimates level of effort for all requirements
Ensures all solution information is properly documented per Best practices
Unit tests and Quality checks all development work before being turned over to the customer
Required Skills and Experience
5 years of experience configuring or developing solutions on the ServiceNow CMS and Service Portal platforms
5 years of experience developing solutions with JavaScript
5 years of experience developing with HTML and CSS
3 years of experience developing AngularJS
1 Years of experience working with other JavaScript libraries such as Node.JS or Typescript
Working knowledge of the ServiceNow Agile Development Application
AgileScrum Software Development Methodology
Excellent written and verbal communication skills
Excellent presentation skills
EducationCertifications
Bachelors Degree in Computer Science or equivalent experience
ServiceNow Certified Implementation Specialist for Service Portal
ServiceNow Certified Application Developer