Job Description :
SFDC Admin / BA
Location: Houston, AR
Duration; Long Term

Business Analyst with good knowledge of SFDC Administration.

8+ years of Business Applications Analyst experience supporting business functions around Sales Force/SFDC

Proven integration and administrative skills. Familiarity with Integration components for SFDC ( for example, SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, and SFDC data loaders)

4+ Years of experience in requirement gathering, understand and translate business requirements into functional requirements and solutions in Salesforce.

4+ Years of strong experience in SFDC Admin

4+ years of experience with Salesforce CRM (Administration/configuration/scripting/workflow)

Strong analytical and problem solving skills

4+ years of experience in client facing role in interacting with business to understand Business requirements.

Proficient with technology, including office applications, sales force automation, database systems, executing data imports, running exports, merging records, and running reports

Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed;

Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing

Keep application users informed about system functionality and enhancements;

Provide application users with technical support;

Creating and maintaining documentation on processes, policies, application configuration and help related materials for users as database applications are developed

Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

Ability to design and implement new business processes leveraging and integrating across applications like CPQ, Salesforce etc

Strong communication skills, both written and oral

Good organization and time management skills