Job Description :
Job role : Project Manager
Location : Summit, NJ
Duration : 3+ Months extendable
Interview : Phone and F2F ( local )
must have the requirements below (ie salesforce)
Summary:
The Technical Project Manager (TPM) role is aligned with the Patient Support (CPS) team, supporting the Service Delivery Owner for CPS and work closely with IT, commercial, and managed service stakeholders. The TPM will have primary responsibility for managing and driving effective and efficient execution of selected service projects within CPS. These initiatives could be stand alone technology projects or part of the managed services and CPS Operating Model.
The TPM will be required to:
Understand CPS’s projects and support initiatives:
o Learn the project objectives and detailed business requirements to provide continuity of vision and understanding across the team throughout the full lifecycle of the project or program
o Become knowledgeable about the solution architecture, data and services to be used to effectively:
Identify, track and actively manage dependencies, working closely with the Service Delivery Owner
Proactively anticipate, track and mitigate project/service related issues and risks
Develop Communication Plan/Operating Cadence to ensure appropriate team engagement
Communicate baseline schedule and important milestones to each stakeholder, set expectations as to their responsibilities and provide reminders as appropriate to ensure project progress per the baseline schedule
Follow SDLC processes, gates and procedures and PMO best practices for managing projects (which include the change control process needed to capture data around reasons for change)
Unblock or escalate issues to the Service Delivery Manager in a timely manner; then drive and own mitigation
Proactively review the health of projects and services from various perspectives (feedback from key team members, past trends, project retrospectives, etc and take corrective measures to ensure successful project delivery
Anticipate and manage risks, issues and dependencies
Communicate with the Service Delivery Owner and associated Business Partner frequently regarding changes in status. Provide transparency into status, accomplishments, issues and risks, and next steps on a regular cadence set by the Service Delivery Owner, with event-driven updates as needed
Ensure the quality and on time delivery of SDLC artifacts and documents related to projects managed, as well as timely execution of SDLC gate check processes
Work with internal IT support teams to develop, document, and implement IT solutions that enable the CPS business objectives.
Work with Application and Managed Services vendors to delivery contracted services, deliver on Service Level Agreements and Metrics, and improve on current solutions and services offered
Skills/Knowledge Required:
Knowledge and Experience
Systems Integration experience
Salesforce.com CRM systems experience
Middleware technologies experience
Master Data Management Experience
Proven track record working with and managing external vendors
Understanding of software development and configuration processes, including requirements gathering, analysis/design, planning, development tools/technologies, testing methodologies, release/version control, deployment management, disaster recovery planning and testing, post-production hardening, and transition to run operations
Excellent oral and written communication skills
Leadership
Must be able to coordinate many IT groups in a matrix organization including but not limited to, Enterprise Architecture, Delivery Services, Managed Services, PMO, MDM, Infrastructure, Vendors, etc.
Strong presence and drive
Manage conflict and roadblocks well
Experience running status meetings and effectively holding team members accountable for status, deliverables and timely escalation of blockers
Collaboration
Exemplify a highly collaborative mindset and client service-focus
Actively anticipate, track and plan for risks and issues, dependencies, resourcing and contingencies
Innovation
Demonstrate an analytical and objective strategic mindset
Willingness to identify and surface opportunities for positive change
Develop an in-depth understanding of technology solutions implemented and business value
Skills/Tools
Hands on experience with Salesforce applications
Hands-on experience with commercial Project and Portfolio Management (PPM) tools
Experience producing producing high-quality management reports
Expertise with MS Project