Job Description :
Salesforce Marketing Cloud Project Manager
We are looking for a seasoned Project Manager (PM) to create and manage enterprise project plans, timelines, and roadmaps for the Salesforce Marketing Cloud and our Marketing Database implementations.
The PM will be the primary Point of Accountability to all lines of business sponsors and other parties for planning, day to day execution, management, implementation, and reporting of project deliverables. Executive will be responsible for managing and monitoring project tasks and controls during project planning and delivery activities to ensure projects are on-time, and quality goals are met within scope and budget.
PM candidate is expected to work independently and apply advanced project and program management knowledge, skills, tools and techniques to project deliverables, processes, communications, and presentations to meet or exceed stakeholder needs and expectations. The project will span multiple IT and/or business areas. We are looking for a self-starter that applies great attention to detail.
Daily and Monthly Responsibilities:
Map requirements for Salesforce Marketing Cloud projects.
Provide Subject Matter Expertise for Salesforce Marketing Cloud.
Represent the project and be the main communicator of the project at Status Meetings.
Supply accurate project estimates and tightly manage project budget and the approved funding.
Deliver project objectives on-time, within specified budget.
Demonstrate team building skills by working with relevant resources.
Identify project risks / issues, and develop appropriate mitigation strategies.
Effectively negotiate project priorities and solutions.
Work in collaboration across organizational units to deliver project outcomes that have positive impact on the business.
Collaborate closely with the technical teams.
Lead any requirement gathering sessions.
Author functional design documents.
Manage the technical delivery of integration and customized extensions.
Manage the technical scope and client expectations.
Provide hands on expert level assistance to developers on technical issues.
Drive lessons learned and knowledge management for future initiatives.
Experience Needed:
Minimum of 8 + years of project management/leadership experience.
Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, interpersonal, decision making, and problem solving skills.
Advanced knowledge of project management methodologies ie. Agile, Scrum, Kanban.
Advanced experience with all SDLC phases.
Knowledge of Jira, Agile methodology tools.
Experience with Microsoft project planning tools.
Extensive hands on experience with Salesforce Marketing Cloud.
Previous Journey Builder experience.
Working knowledge of current database technologies and concepts.
Understanding of APIs and integration technologies.
Required Skills and Qualifications:
Bachelor’s Degree
Scrum Certification/PMP CertificationBottom of Form
Salesforce Marketing Cloud Certified Consultant
Salesforce Marketing Cloud Certified Email Specialist