Job Description :
Job Title: Program Manager with MSS
Location: San Jose, CA
Duration: 6+months
Rate: DOE
Job Description:
Responsibilities:
Marketing Solution Services (MSS) Program Manager
Looking for an experienced program/project manager for the Marketing Solution Services (MSS) team who has worked on complex, enterprise projects where multiple cross-functional teams must interact and collaborate. A self-starter with strong communication, documentation, and organizational skills. This person works with Sr. Leadership to manage the portfolio of programs/initiatives for a given year for the Marketing Solution Services IT team. Leads and manages the portfolio as the source of truth for all initiative activity in the organization. Partners with Product, Program & Change Management to understand timelines, dependencies, status and risks across portfolio. Responsible for the communication strategy and communications for the overall program portfolio. Leads the alignment of programs, initiatives to strategic objectives.
Job Responsibilities
Drive projects and preparation of work regarding scope, timing, prioritization and interdependencies for several Enterprise Marketing projects including GDPR, Acquisition Integrations, and enhancement requests across the portfolio.
Leads the overall intake and prioritization process, working with stakeholders and multiple scrum teams to prioritize and define an actionable roadmap.
Coordinates/Manages Portfolio Quarterly updates / stakeholder meetings, ensuring maintenance of artifacts in the portfolio
Ensures communication and status of the overall portfolio on a regular cadence
Identifies and highlights risks across the portfolio and raised them to Sr Leadership
Liaison between Product Roadmap Prioritization (PRP) Ops and MSS to ensure compliance with PRP guidance
Partners with Product Mgmt to document a rolling roadmap for initiatives
Ensures clear communication and alignment of cross theme dependencies and theme alignment interlocks
Establish portfolio governance to ensure consistency in delivery across portfolio (templates, central repository, intake process)
Participates in initiative CA/Prioritization/PPC prep reviews
Maintains portfolio repositories including but not limited to SharePoint, Jira, MS Teams
Ensures artifacts are loaded to PRP and Portfolio repositories and are up to date
Manage the logistics of cross theme dependencies and theme alignment interlocks
Assists the team to update Jira Initiatives and epics within Theme project space
Manage linkage between initiatives and cross theme requirements Epics
Manage linkage between initiative and engineering Epics
Ensure the accuracy of PRP Theme Health Dashboard/ Cloud Tech RoadMap/ Schedule View/Dependency Dashboard
Skills Needed:
7+ years of technical program management experience in large enterprises, preferably in sales/marketing enablement
Strong knowledge of JIRA and SharePoint a MUST
Proven ability to operate effectively and autonomously in situations of extreme ambiguity, with only high-level direction.
Attention to detail and a strong track record of successful delivery of complex, multi-disciplinary technology projects in a matrixed organizational environment
A planner who brings order to chaos and determine what needs to get done in an ambiguous and fast-paced environment
Proven success driving operational excellence with structured and easily adoptable processes
Proven success building roadmaps and delivering agile software development methodologies
Expert knowledge and experience with Microsoft Power Point, Excel, Project
Strong communication & meeting facilitation skills
Excellent organization skills with strong attention to detail
Crisp/concise documentation skills – meeting notes, leadership summaries, PPT, etc.
Must be well organized with ability to multi-task and manage competing priorities in a fast-paced environment.
Ability to work with remote team members across multiple time zones
Experience working with an Enterprise company, managing multiple initiatives
Education
Bachelors or equivalent a must; MBA or equivalent strongly preferred
Computer Science, Engineering, Related Technical Field
Certification a plus: PMP, PgMP, or PfMP