Job Description :
HI
Hope you are doing fine!
Please note we have the following role(s) available for 12 Months+ position with direct client in Milwaukee, WI USA.
Please send your consultants resumes with: full-name, contact details (phone # and e-mail address), availability, current location (city and state) and hourly rate on W2 / C2C.
Job Title: EMC Storage Engineer.
Location: Milwaukee, WI USA.
Duration: 12 Months+.
Start Date: ASAP
Skills Required: Networker, DataDomain, Avamar, EMC Backup.
Job Description:
· Hands-on experience in supporting complex 24x7 infrastructure systems and interconnected technologies that require day-to-day support and administration in order to maintain optimum performance and utilization.
· Hands on experience in EMC Data protection technologies such as Networker, DataDomain, Avamar, and Data Protection Advisor.
· Knowledge of Linux is preferable.
· Proven experience in supporting Backup solution.
· Provide production support for the Enterprise Backup systems.
· Good troubleshooting skills with knowledge of key systems.
· Address incidents/problem tickets within a timely manner.
· Participates in incident analysis and provide root cause updates to management; Analysis and resolution of reoccurring incidents, implements and provide proactive monitoring/analysis to help preventing problems before they occur.
· Generating reports for client like Availability Matrix, System load and utilization report.
· ITIL processes like Incident Management, Problem Management, Capacity Management and Change Management.
· Good in communication and in Client Interaction.
· Liaise with vendors to analyze crash dumps, or infrastructure problems.
· Ability to work with onshore/offshore teams, and communicate using virtual communication tools (phone, conferencing, online meeting
· Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects.