Job Description :
IDEALFORCE has a Contract position available immediately for a Business Analyst to join our customer in Phoenix, AZ. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this role at this time.

Job Description:

The technical business analyst’s primary objective is helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. Candidates submitted for technical business analysis roles must have excellent communication skills with both technical and non-technical audiences and must have expertise working on SCRUM teams in Agile environments.


Understand what business units (internal customers) do, how goals are accomplished and key process dependencies that may exist
Identify, document, and communicate complex requirements across systems and business domains
Understand the integration of processes across domains, scope, charter, plans
Collect business requirements and prepare written requirements using specified formats to ensure continuity of requirement documents across projects
Develop Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, user/system details, and non-functional requirements
Prepare business process maps, high-level work flows, use cases, functional specifications, wireframes, process flow diagrams, and report mock ups
Support development teams in obtaining clarification of requirements/features from business units in a timely manner to avoid delays in development cycle
Analyze business requirements to identify/suggest feature requirements, develop user stories, assist in identifying and documenting scope of work procedures and decision flows
Identify business processes for redesign; Determine how to improve existing business process; Identify modifications to automated processes
Ability to communicate technical information to a non-technical audience and to communicate business information to a technical audience
Participate in QA process by understanding the implementation and helping to define test cases based on user requirements
Performs other duties as assigned or apparent


Bachelor’s degree in Computer Science, Information Technology, or related field preferred; Master’s degree preferred
Minimum of 4 years’ practical experience in technical business analysis required
Minimum of 3 years’ experience in scrum/agile environments; Scrum certification preferred
Experience generating requirements from the client/business and documenting.
Experience with process improvement, workflow, benchmarking and / or evaluation of business processes required
Advanced level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint) required
Knowledge of current Microsoft .NET technologies including C#, VB.NET, ASP.Net, and SharePoint highly preferred
Working knowledge of Microsoft Team Foundation Services 2013 preferred
Working knowledge of relational databases and database structures is required
Strong aspiration to learn new technologies
Ability to communicate analysis findings such as trends and opportunities to clients/business users in writing and verbally required
Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality
Proven strong relationship-building and communication skills with team members and business users.
Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues.
Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs.
Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.
Ability to manage multiple projects at the same time and shift priorities quickly.
Experience working on an Agile/Scrum team preferred.
Proven strong problem-solving skills, troubleshooting, and root cause analysis.
Experience in the education industry preferred

- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Most of our positions require Candidate to clear the Background check prior to commencing the assignment.

Email your candidate/s resume to joseph dot shelton at along with the following details: Rate, Current location and Availability.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.