Job Description :
Position: Avaya Engineer with IVR
Location: Charlotte, NC
Contract : 06 months

Minimum years of Experience 10+ years

Must Have Skills :-
Agile & Waterfall background
IVR background
Experience working with Nuance a plus (preferred)
SQL ,Jira



Detailed Job Description:
Cable industry background
o VoIP Phone service
o Digital Video service
o High Speed Data service
o ICOMS billing system
o CSG billing system
Mobile technology background
o Verizon LTE technology a plus (preferred)
Superior written communication skills
Superior oral communication skills
Visio experience
Advanced Excel experience