Job Description :
Job Description
Ensures documents are audited, under general supervision and in a timely manner to meet objectives and quality standards for clients. Interacts with others to provide assistance, support answering inquires and resolve more complex issues while adhering to procedures.
Essential Job Functions
Verifies and audits documents to ensure accuracy.
Checks numerical data against input or reports.
Prepares document batches for data entry and imaging.
Researches and reviews problems and follows up with clients regarding resolution.
Interfaces with management, clients and customers to resolve issues. Responds to written inquiries such as correspondence.
Photocopies and files reports and documents.
Types forms or labels as necessary.
Performs analyses and reports findings. Interprets, audits and reconciles reports for accuracy or completeness.
Maintains log records of pertinent data and provides periodic status reports, as required, preparing and maintaining reports for management and clients.
Processes and tracks a variety of forms, mail and or transactions.
Accumulates and verifies data in order to process vouchers and produce billings or other forms and documents.
Expedites in-house processing of checks, invoices and/or other transactions performing additional follow-up when necessary to meet client standards and service level agreements.
Prepares deposits as necessary handles company confidential data according to policy and guidelines.
Reviews, recommends and implements modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
Basic Qualifications
High school diploma or G.E.D.
Four or more years of clerical, processing, or cashiering experience
Experience working with personal computers, ten key and typing skills
Experience working with office equipment such as photocopiers, printers and faxes
Experience working with business solutions software
Experience working with client company product and/or services
Other Qualifications
Good communication skills
Good personal computer and business solutions software skills
Good interpersonal skills for answering telephones and employee interaction
Problem solving skills
Organization skills to balance and prioritize work
Ability to multi-task
Ability to work independently and as part of a team Work Environment Office environment