Job Description :
Hi,



This is Bavithra from AVTECH Solutions Inc. I have an Open Requirements for this below Position.

Please go through the Job Description and are you comfortable for this position reply me.



Job: Content managers

Location: San Jose California



Job duties

             Manage configs for the Content team, supporting

             Identify and request missing work requirements.

             Configure agent macros for client’s proprietary CRM, working with product SMEs and Content team.

             Resolve requests for taxonomy changes.

             Find workarounds to address platform limitations.



Minimum qualifications

             2-4 years of professional working experience

             2+ years experience with content/knowledge management systems

             Excellent interpersonal, written, and verbal communication

             skills

             Working knowledge of HTML

             Extraordinary attention to detail

             Ability to work in a fast-paced environment and tight deadlines

             Excellent problem-solving skills: systematic, strategic, and analytical capabilities

             Systematic problem-solving approach, coupled with a strong sense of ownership and drive

             Experience managing customer support issue taxonomies.



Preferred qualifications

             Advanced Google Sheets skills (e.g., array formulas, RegEx, nested formulas, etc)

             Experience working on a global team