Job Description :
Job: Java/J2ee Developer

Location: Naperville, IL

Client: HCSC/CTS

Duration: Long Term







Job Description(JD




Provide L2 Triage Unit support (Includes all Triaging effort in handling Incidents, Non-Ticketed Support activities, UI/Online availability, Coordination with Infra/Business & client Project/ Development team Application Triage support Respond and Resolve Incidents Working with interfacing applications for resolution. Should have willingness to learn and basic understanding of technologies that are required to support the application. Experience in handling Incident Management, Ticket Handling, Co-ordination among different Teams, Initial analysis on problems, co-ordination with SME on identifying the Root cause Good Communication Skills







Thanks,
Priyanka| IT Recruiter
AVTECH Solutions Inc.

ext 513 (Direct)